HeightsHelp Appliance Repair (we, our, or us) values the privacy of our customers and is fully committed to protecting it. This Privacy Policy outlines how we collect, use, and share information from users who visit our website or contact us via phone or email. By using our website or services, you agree to the terms of this Privacy Policy.

When you contact us through the call request form on our website or via phone, you provide us with personal information, including your name, phone number, and email address. We use this information to respond to your inquiries, provide service-related updates, and communicate about appointments and service details.

You acknowledge and agree that we may share your personal information with our trusted partners who assist us with operational and service needs. Our partners are contractually obligated to protect your information in compliance with applicable privacy laws.

Additionally, our website may collect non-personal browsing data through cookies or web beacons. This data is used to improve your user experience by helping us understand how users interact with our website. You can manage your cookie preferences through your browser settings.

By using our services or website, you consent to receiving communications from us and our partners via phone, email, or text message for service-related purposes. You may opt-out of such communications at any time by contacting us at (562) 295-6797.

You agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes arising from the use of our website or services. In the event of a dispute, you agree that the maximum potential compensation shall not exceed $100. You also agree to bear your own legal fees and expenses.

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of any such changes.